FAQ

Q. What types of smart décor products do you offer?

We offer a variety of smart lighting, climate control devices, multifunctional furniture, and outdoor décor designed to enhance every space and mood in your home.

Q. Are SmartScreen's products compatible with other smart home systems?

Yes! Most of our products work seamlessly with popular platforms like Amazon Alexa, Google Home, and Apple Home Kit.

Q. How do I control my SmartScreen's products?

You can control your devices via our user-friendly mobile app, voice commands through compatible assistants, or automated schedules.

Q. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times and costs vary by destination.

Q. What is your return and refund policy?

You can return most items within 30 days of purchase in their original condition. Please contact our support team to start the return process.

Q. How secure is my payment information?

Your payment details are protected with SSL encryption and processed through trusted payment gateways to ensure maximum security.

Q. Do you offer financing or installment payment options?

Yes, select financing options are available at checkout, allowing you to pay in easy monthly installments depending on eligibility.

Q. Can I customize the settings and scenes for my smart devices?

Absolutely! Our products are designed for full customization, so you can create personalized lighting moods, schedules, and automations tailored to your lifestyle.

Q. What if I need help with installation or setup?

We provide detailed setup guides, video tutorials, and customer support via chat, email, or phone to assist you at every step.

Q. Do you offer warranties on your products?

Yes, all products come with a one-year limited warranty covering manufacturing defects. Extended warranty plans may be available for select items.